Sophie Shilling

Artificial Intelligence (AI) has moved from science fiction into everyday life remarkably quickly. Businesses use it to draft emails, write reports, analyse data and deal with customers. Individuals are using it to prepare letters, contracts and even court...

You may have seen reference to a new mis-selling scandal that is likely to dwarf the scale of rebates paid out under the PPI scandals of yester year. The Court of Appeal have handed down a landmark decision – siding with consumers against...